Frequently Asked Questions
What are your branch working hours?
Our branches serve customers between 09:00 – 17:00.
Where can I find my IBAN?
Via Internet Branch or the Contact Center at 0850 222 26 26.
Can I make cardless transactions?
You can withdraw cash without a card via QR on Emlak Katılım Mobile.
What is a participation account?
A profit-and-loss sharing account that can be opened with a minimum of 250 TL.