Contact
1
Customers can submit their notifications free of charge — via branches, the Call Center, social media, complaint sites, the Emlak Katılım website or the Emlak Katılım Mobile app. For Call Center calls, the operator’s standard call tariff applies.
2
Notifying the customer by e-mail that the request has been received
3
Accepting and evaluating the incoming request
4
Examining the subject of the request
5
Contacting the relevant branch, Head Office units or the customer for resolution
6
Preparing the reply to be given to the customer after investigation
7
Sending the resolution to the customer via their chosen channel
8
Closing the request
9
Notification finalised.