
How To Be A Customer
How can I become an Emlak Katılım customer via Video Call?
With your mobile phone and National ID card, follow the steps below to become our customer right away.
Fill in the Application Form,Scan Your ID
Connect to Our Representative via“Video Call”
Become a Customer Instantly!Enjoy Fee-Free Banking
How Do I Become a Customer via Video Call?
- Download the Emlak Katılım mobile app.
- Tap “I want to become a customer”.
- Choose “Video Call”.
- Fill in the application form completely.
- Verify your identity by following the app prompts.
- Complete the application via video call and open your account instantly.
Before verification and the video call, ensure a good internet connection and lighting; keep your ID with you.

Download the App
Download Emlak Katılım from the stores; tap “I want to become a customer”.
How Do I Download the Emlak Katılım Mobile App?
- Download the Emlak Katılım app from the app stores.
- Scan the QR code or search “Emlak Katılım” in the stores.
- Available on the App Store for iOS and Google Play / AppGallery for Android.
Download via QR

Frequently Asked Questions
Anyone over 18 who is a Turkish citizen with a valid National ID card can apply via video call.
Only your chipped Turkish ID card and your mobile phone are needed.
No. Video-call applications can only be made with a chipped Turkish ID card.
Applications can be made with NFC-enabled iOS and Android phones.
Video-call applications can be made every day between 08:30 and 22:00.
You can enable NFC / Near-Field Communication from your phone’s settings menu.
