Internet Branch

How Can I Use the Internet Branch?

To log in to the Internet Branch, visit www.emlakkatılım.com.tr via your web browser and click the “Internet Branch” button on the screen that appears.

• Individual users: You can log in using your customer number or T.R. Identity Number and your 6-digit digital password. During login, the security image you previously selected will be displayed. If you encounter a different security image, do not proceed with the transaction and call the Customer Contact Center immediately. On the next screen, you can complete the process by entering the verification code sent to your mobile phone via SMS (short message).
• Corporate users: You can log in using your customer number or T.R. Identity Number, your username, and your 6-digit digital password. After your security image is verified, you can access the Internet Branch by entering the verification code sent to your mobile phone via SMS.

How Can I Get My Internet Banking Password?

If you have forgotten your password, you can obtain a new digital password by using the "Forgot Password / Instant Password" option on the Internet Banking login screen. Only customers holding an Emlak Katılım bank card can use this service.

• Your new password will be sent via SMS as a 6-digit temporary digital password. This password is valid for the duration specified in the SMS (120 hours). Upon your first login, you can create your permanent digital password after authenticating with the temporary one.
• Alternatively, you can easily obtain your password via the Emlak Katılım Mobile app using your NFC-enabled mobile phone and your T.R. identity card—even without your bank card.
  Once you install our mobile app on your device from the App Store, Google Play, or AppGallery, or via yukle.emlakkatilim.com.tr, you can obtain your single digital password and instantly perform all your banking transactions.

Note: If you have forgotten your Internet Banking password, you can obtain a password here.

What is Mobile Approval?

Regulations aimed at enhancing transaction security in our Internet Branch have been implemented in accordance with the “Circular on Criteria Required for Identity Verification and Transaction Security in Electronic Banking Services and the Establishment of Contractual Relationships in the Electronic Environment,” issued by the Banking Regulation and Supervision Agency (BRDK).

If you use Emlak Katılım Mobile, you can easily approve your Internet Branch logins, money transfers, payment transactions, and contract approvals for product applications via notifications sent to Emlak Katılım Mobile or through the "Mobile Approval" menu on the app's login screen.

If you do not use Emlak Katılım Mobile, you can approve your Internet Branch logins and financial transactions using a one-time SMS password sent to your mobile phone. However, you must activate Emlak Katılım Mobile for transactions requiring contract approval.

There are no changes to your current usage patterns for transactions performed via Emlak Katılım Mobile.

You can use Emlak Katılım Mobile to carry out your transactions quickly and easily.

• Emlak Katılım only sends SMS and emails to its customers for informational purposes and does not request any information from its customers. If you receive a suspicious SMS (short message) or email using our bank's name, please contact Emlak Katılım Call Center (0850 222 26 26) as soon as possible to inform us about the matter.
• Please ensure that your digital single password does not contain personal information (such as name, surname, date of birth) or consecutive numbers.
• Do not keep your digital single password information, which you set for logging into Internet Banking and Mobile Banking, anywhere where it could fall into the hands of other people, and do not share it with anyone, including our bank personnel.
• Do not open emails or SMS messages from sources you are unsure of.
• Ensure that your antivirus program is installed and up-to-date on your computer.
• Ensure that your computer's operating system is up-to-date. Do not neglect to install any subsequent security patches on your computer.
• Do not leave Internet Banking or Mobile Banking open after completing your transaction; End your session in Internet Banking or Mobile Banking via the logout button.
• A firewall is software or hardware that controls incoming and outgoing network traffic to prevent unauthorized and unwanted individuals from accessing your computer or network connection through various means. Install and use firewall software on your computer.
• You can personalize security settings through the Settings menu within Internet Banking or by calling the Emlak Katılım Call Center (0850 222 26 26).
• To access Internet Banking from your computer, simply type "https://www.emlakkatilim.com.tr" into your browser and click the Internet Banking button on the screen that opens. Do not attempt to access Internet Banking by clicking on links sent via SMS, email, etc., or on links found on websites that do not belong to our bank.
• Do not use search engines and access Internet Banking through the links that appear.
• Set a strong password to access your modem's control panel. Also, set a strong and unpredictable password for your wireless network connection.
• If you suspect that the site you are accessing to Internet Banking is a fraudulent site, contact the Emlak Katılım Call Center (0850 222 26 26) as soon as possible to report the matter.
• If you encounter any unauthorized transactions in your accounts, or if you suspect that your password information has been obtained by third parties, contact the Emlak Katılım Call Center (0850 222 26 26) as soon as possible to report the matter.