ATM Banking

• Money Transfers
  • Wire Transfer
    Between My Accounts
    Transfer to Another Account
  • EFT
    EFT with IBAN
    EFT with Card Number
• Account Activity
• Withdrawal
• Deposit
• Payments
  Invoice
  TOKİ Installment Payment
  TOKİ Property Management
• Password Change
  Investment Transactions
  Gold Purchase
  Gold Sale
  Foreign Currency Purchase
  Foreign Currency Sale
  Exchange Rate Viewing

• Withdrawal via GSM Number
• Deposit
  To My Own Account
  To Another Real Estate Participation Account
  To My Own IBAN
• TOKİ Transactions
  TOKİ Application Refund
  TOKİ Real Estate Management

• Debt Payment
  Payment from Account
  Cash Payment
• Viewing Card Information
• Change Password

• Withdrawal
• Deposit

Our customer satisfaction center is open weekdays from 08:30 to 17:30. In case of any problems or fraud cases, our customers should contact our Call Center 24/7 to report it.

You can perform all your transactions 24/7 at approximately 17,000 ATMs of public banks without commission, within the limits set by our bank.

For limits and other information regarding usage, you can reach our Customer Communication Center 24/7.

Dear Customer; The following points should be noted for your security when using ATMs;

• Your password is personal information. You should not share your password verbally or in writing with anyone, including bank personnel,
• You should remember that your password is personal to you and that as the cardholder, you are responsible for your password,
• You should not use your date of birth, etc. as your password. Please ensure your PIN does not consist of numbers that can be easily guessed by others,
• You should change your card PIN at regular intervals for security reasons,
• Make sure that the PIN you set for your card is different from your internet/mobile banking, telephone banking, and other bank card/credit card PINs,
• Do not leave the ATM until your transaction is complete and you have retrieved your card,
• In cases where your card gets stuck or retained in the ATM, do not accept help from people who want to assist you, and do not enter your PIN. Seek help from bank staff or call our Customer Service at 0850 222 26 26 without leaving the ATM,
• If you encounter a suspicious situation at the ATM (a device placed on the ATM, etc.) and in case your card is stolen or lost, please inform our Customer Service at 0850 222 26 26 for your security.