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Privacy Policy

Privacy Policy

Our Privacy and Security Policy

Emlak Katılım adopts the policy including the basic principles set forth below to ensure the privacy and security of the information provided by its customers:

  • We only request from our customers the information required for the provision of services concerning the product/service applications and also the information required to be received as per relevant legislation.
    • As Emlak Katılım, we would like to state that we shall process your personal data in order to use, mainly, for presenting and implementing every kind of transactions/relationships/services such as banking transactions/services, funding transactions/services, customer transactions/services, agency, insurance and other mediation transactions/services; every signed/to-be-signed contract and correlated/to-be-correlated relationship, presentation of new products and services, ensuring customer satisfaction and providing better services; organizing and maintaining commercial and other kinds of relationships; fulfilling our obligations due to regulations and contracts; but not limited by the aforementioned reasons, for any kind of regulations that our Bank performs activity and contractual relationships.
    • In case you give your personal information (address, e-mail, telephone number, fax, demographic information or customer account number) during your visiting our website, such information shall not be given to third parties without your knowledge or confirmation or under statutory duty. This information shall be protected by our highest security and privacy standards.
    • The information in our website is prepared accordingly to the current regulations. The changes in regulations and applications may affect the accuracy of information.
  • To ensure the security and privacy of the information of our customers received through our Bank’s Head Office and relevant units and branches or entered on website, we have taken any and all precautions required to maintain the system and infrastructure of Türkiye Emlak Katılım Bankası A.Ş. at the highest level.
    • Our Bank ensures the institutions which we receive support service to comply with privacy and security standards and conditions of our Bank.
  • We care about the safe use of our bank's applications. Therefore you can safely perform your banking transactions thanks to malware detection applications that we integrate with our Mobile application in order to ensure your security.
  • We have taken any and all precautions required to prevent the monitoring by other internet users of the information provided by our Customers on website in order to make a product/service application and/or to update information.
  • Unauthorized access to information shared by our customers with our Bank is restricted/prohibited including the personnel of Emlak Katılım. Such information shall not be disclosed to any third person, institution or organization without information and prior approval of our customers or other than those persons and institutions authorized to access to such information as per the relevant legislation provisions.
  • Our commitments within the scope of our Privacy and Security Policy shall be applicable only to the information shared through this website and other channels of our Bank but not applicable to other websites referenced in this website. Privacy policies and terms of use of such websites shall be applicable for the use of those websites. All the risks concerning other websites referenced in and connection to those websites shall belong to the user. The accuracy of the information provided on such websites and qualities of other connections from such websites have not been investigated or confirmed by Emlak Katılım.
  • Emlak Katılım is not responsible for the information use, ethical principles, privacy policies, qualities and service quality of other websites transferred from our website through advertisement, banner, content or otherwise or for any material/nonmaterial losses and damages occurred on such websites.
    • For your security, keep your Emlak Katılım customer account number and password confidential. Emlak Katılım does not ask for personal information or carry out password transactions via e-mail in no circumstances.

General Terms of Use and Limitation of Liability

By entering our website, you are deemed to have unconditionally accepted the terms and conditions set forth below.

  • The contents, opinions and information given on the website of our Bank are for information and indication purposes only; they should not under any circumstances be regarded as an offer for buying, selling and other transaction or contract. Our Bank neither guarantees the accuracy, integrity and adequacy of the information given on this website nor assumes any responsibility for the mistakes or imperfections in such information. For this reason, our customers are recommended to confirm such information/cause such information to be confirmed before acting on the basis of the information/opinions and contents acquired from this website. Our customers are solely responsible for the decisions they make based on such information; our Bank cannot be held responsible for misinformation and imperfect information. Moreover, our Bank’s employees and consultants do not have any responsibility for any direct or indirect loss that may arise in connection with the contents, opinions and information given on this website.
  • Our Bank and/or its employees cannot be held responsible for any performance failure, error, deficiency, interruption, flaw, delay in operation and/or transfer, computer virus, any direct or indirect losses due to line and/or system failure and any other expenses and damages while using the website, even if they are informed by the possibility of any kind of detriments.
  • Our Bank does not give any guarantee in relation to the information on the website implicitly or explicitly or legally, including but not limited to guarantees related to violation of third party rights, proprietorship, transferability and assignability, saleability, fitness for a certain purpose and/or lack of computer virus.
  • The copyrights, trademarks, patents, intellectual and other property rights about the information and materials on this website shall belong to Emlak Katılım. Any third person/institution may not use this website, in whole or in part, on any other website or other platform or may not create a link from another website without prior written permission of Emlak Katılım.
  • The information and materials contained in this website are provided "as is," "as available". Emlak Katılım does not warrant the accuracy, adequacy or completeness of the information and materials and expressly disclaims liability for errors or omissions therein. No warranties of any kind, implied, express or statutory, including but not limited to the warranties of non-infringement of third-party rights, title, merchantability, fitness for a particular purpose and freedom from computer virus, are given in conjunction with the information and materials.
  • Emlak Katılım reserves the right to change any and all the products, services, pages, information and visual elements on its website without advance notice.
  • Some additional terms and conditions may be set forth in specific parts and pages of this website. In case of any discrepancy between these general conditions and additional conditions, additional conditions for the relevant parts and pages shall prevail.
  • By entering our website or using any information on our website, customers shall be deemed to have unconditionally accepted the terms and conditions set forth above.
  • In the event of any disputes arising out of the use of this website, Turkish Law shall apply without considering the provisions about the conflict of laws. In the settlement of disputes, the competent courts and Istanbul Anatolian Courts and Enforcement Offices shall have jurisdiction.

Authorized Auditing Body

Banking Regulation and Supervision Agency (BDDK)

Posta Adresi: Büyükdere Cad. No:106 Esentepe Şişli/İSTANBUL

Telephone: (212) 214 50 00

Web Address: